How to file insurance claim for your flood-damaged car: Step-by-step guide – Times of India

How to file insurance claim for your flood-damaged car: Step-by-step guide - Times of India


In the face of natural disasters, few events are as devastating to car owners as floods. With the prevailing monsoon in India, several cities have expected water logging and flood-like situations, including the national capital itself.
When floodwaters rise unexpectedly, cars are left stranded in basement parkings, or water-logged parkings, streets, leaving the owners in trouble. But fret not, if your car insurance policy covers flood damage, here’s a quick step-by-step guide on how to claim it.
Do not attempt to start your car
First things first, do not try starting your car’s engine. This could further damage the car and could void your insurance coverage.
Notify your insurance company immediately
This is important, as the sooner you notify them, the sooner they can start the claims process. You can notify them by phone, email, or in person.
File a police report
If your car was damaged in a flood or was swept away in water, it’s a good idea to file an FIR. This will help your insurance company assess the damage and may be necessary if you’re filing a claim for a total loss if the vehicle is not traced by the police department.

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Gather all relevant documentation
This includes your car’s registration certificate, insurance policy, and any other documentation that shows the extent of the damage. You should also take photos or videos of the damage. Be as accurate and detailed as possible when describing the damage.
Work with your insurance company to assess the damage
An insurance company representative will come to your car and assess the damage. If needed, they’ll assist you to move your vehicle to a garage for determining the damage caused. They will determine the extent of the damage and the cost of repairs.
Once the adjuster has assessed the damage, they will give you a claim amount. You may be able to negotiate this amount with your insurance company.
Receive payment
Once you’ve agreed on a claim amount, your insurance company will pay you. This may be a lump sum payment or it may be paid out in installments.


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